Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christina Cartwright

Christina Cartwright

April 3, 2024

5  out of  5
rating by Christina Cartwright
"I had some confusing questions to ask, and Audri was able to help!! She listened patiently and was able to offer multiple solutions and options for me. Fantastic customer service and professionalism by this office!"
We responded:
"Thank you so much for taking the time to leave us a fantastic 5-star review on Google! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with Audri and her professionalism. At John Williams State Farm Agent, we strive to provide top-notch service and ensure that our customers' needs are always met. It's wonderful to know that our efforts have made a positive impact on you. We will continue to work hard to maintain this level of service and assist you with any future insurance needs. Thank you once again for choosing John Williams State Farm Agent. We are here to help and look forward to serving you for many years to come! "
Profile photo of Megan Swarms

Megan Swarms

February 20, 2024

5  out of  5
rating by Megan Swarms
"I am extremely pleased with the quick and friendly service I received. The staff was attentive, knowledgeable, and went above and beyond to assist me with my insurance needs. I highly recommend State Farm in Carrollton for their exceptional customer service."
We responded:
"Thanks Megan!"
Profile photo of Patricia Brown

Patricia Brown

May 26, 2023

5  out of  5
rating by Patricia Brown
"I emailed State Farm to cancel 2001 truck policy (5/24/23 after hours), and I received a confirmation of the cancellation the following day. (5-25-23 early). Excellent job!"
We responded:
"Patricia, We certainly try to exceed service expectations! We appreciate your positive review. Thank you, John"
Profile photo of wesley behnen

wesley behnen

October 4, 2022

5  out of  5
rating by wesley behnen
"Been with them for almost 12 years now and they're super helpful and very friendly. Highly recommend to anyone"
We responded:
"Cannot believe it’s been almost 12 years. We appreciate your patronage and kind words. Thank you and looking forward to another 12 years of serving your insurance needs."
Profile photo of Laura Sharrow

Laura Sharrow

September 13, 2022

5  out of  5
rating by Laura Sharrow
"Great service! Helped us get the best deal for our money!"
We responded:
"Glad we could help you with your insurance needs and save a few dollars. Thank you Laura."
Profile photo of William Newton

William Newton

August 30, 2022

5  out of  5
rating by William Newton
"We've been with John Williams State Farm office since I was a teenager. Their staff has always been polite and prompt to let us know of any issues with our life, car, or rental insurance. When I was rear ended earlier this month, though my car was totalled State Farm went above and beyond to make sure we could get back on the road again quickly and without much disruption to our lives. The local office was there to answer any questions we had, even though most of the process was handled on the well designed app. The local office helped make sure we got our payout as quick as possible. I don't have experience with another office to compare them to, but with help like this I nary think it's necessary. An excellent boon to this small town community."
We responded:
"Thank you for taking the time to give our agency a review. We do appreciate your business and loyalty to our agency. My staff and I strive to provide the customer service you deserve. Sincerely John,Linda,Audri and Teresa"
Profile photo of Ger Hh

Ger Hh

August 17, 2022

5  out of  5
rating by Ger Hh
"I love having our insurance with State Farm. The amazing team at John Williams in Carrollton is by far the best team I’ve ever had the pleasure of working with! They go above and beyond to make sure you are completely taken care of! I highly recommend them."
We responded:
"We love having you with us at team Williams."
Profile photo of D Pickens

D Pickens

December 29, 2021

5  out of  5
rating by D Pickens
"Fair prices. Always very helpful staff."
We responded:
"Denise, We appreciate you and your kind words. Thank you, John, Linda, Audri and Teresa"
Profile photo of Maggan's Rescue's

Maggan's Rescue's

November 18, 2021

5  out of  5
rating by Maggan's Rescue's
"These ppl are so friendly and go above and beyond."
We responded:
"We appreciate your kind words. Thank you, John, Linda, Audri and Teresa"
Profile photo of David Evans

David Evans

December 6, 2020

5  out of  5
rating by David Evans
"John provides top notch service, as does his staff!"
We responded:
"Thank you David! Our goal at the John Williams Insurance Agency is to provide excellent customer service...treat our customers as we would want to be treated."
Profile photo of Timmy Ziegler

Timmy Ziegler

November 28, 2020

5  out of  5
rating by Timmy Ziegler
"Staff is helpful and very positive when helping find a decent price for your plan."
We responded:
"Thank you Timmy for the kind words and we are happy to provide a competitive price for your insurance needs."
Profile photo of H “Froghair1” H

H “Froghair1” H

February 26, 2020

5  out of  5
rating by H “Froghair1” H
"Helpful, knowledgeable staff. Great to work with on all insurance needs and concerns. 10 yr customer insuring homes, boat and vehicles."
We responded:
"We appreciate your kind words and will continue to do everything we can to earn your trust and business."
Profile photo of Seth Yingling

Seth Yingling

December 15, 2019

5  out of  5
rating by Seth Yingling
"John is a fantastic agent to work with!"
Profile photo of Goku Vegeta

Goku Vegeta

November 6, 2019

5  out of  5
rating by Goku Vegeta
"THEY WERE THE SILVER LINING OF A BAD SITUATION. THE PEOPLE IN THE OFFICE, ON THE PHONE, AND ONLINE WERE PLEASANT TO DEAL WITH. THEY WERE FAIR AND KNOWLEDGEABLE. THEY DIDN'T TRY TO LOWBALL YOU EITHER. PART OF MY CLAIM HAS BEEN SETTLED. THE OTHER PART IS REMAINING TO BE SETTLED. I HAVE NO COMPLAINTS CONCERNING THEIR ACTIONS ABOUT THE FIRST PART. JUST BUY A GREATER AMOUNT OF COVERAGE FOR STOLEN FIREARMS. I HAD $5,000 AND $2,500 PER GUN LIMIT. A STOLEN L.C. SMITH I GOT .50 CENTS ON THE DOLLAR, BUT THAT WAS DUE TO THE POLICY LIMITS THAT I HAD. THE OTHERS WERE FAIR. SO UP THE POLICY LIMIT, BEYOND WHAT IT IS NOW! LEARN FROM MY EXAMPLE AND DON'T LOSE $2,500 ON A GUN THAT IS BEYOND ALL MONETARY VALUE! UP THOSE LIMITS AND PAY ATTENTION TO THE LIMIT PER GUN@! THIS WAS MY FAULT NOT THEIRS. IT NEVER ENTERED INTO MY MIND THAT SOMEONE WOULD STEAL A FAMILY HEIRLOOM. THE STOLEN KNIVES IS THE SECOND PART."
Profile photo of Amethyst Culver

Amethyst Culver

August 28, 2019

5  out of  5
rating by Amethyst Culver
"They always are happy to help for the what ifs in life"
Profile photo of David Hillman

David Hillman

March 16, 2019

5  out of  5
rating by David Hillman
"Had lots of questions and got them all answered"
Profile photo of Ash Ley

Ash Ley

August 12, 2018

5  out of  5
rating by Ash Ley
"Best insh place ever the workers treat u like your someone they have known forever most places act like their better than you"
We responded:
"We appreciate your comments. I will share your feelings with my staff. Thank you."
Profile photo of Cox's

Cox's

September 25, 2014

5  out of  5
rating by Cox's
"John Williams and his fantastic team are very knowledgeable in all your insurance and financial needs! Their service is second to none!!! They helped me understand everything in clear terms. Thanks John, Linda, & Audri!!!"
Profile photo of Chris Kane

Chris Kane

September 10, 2014

5  out of  5
rating by Chris Kane
"I didn't know that John and State Farm did so much more than just home and auto right here in Carrollton. I went to his office for a policy review and found out that State Farm has bank, we did a refi on my auto loan and I saved some money. He also helped me set up an account for my kids educational funding (529) and I started a Roth. John was very knowedgable and helpful. Highly recommend. Thanks again John!"